Consumer's Right to Withdraw


Right of withdrawal. Consumers may withdraw from distance contracts within fourteen days without giving any reason.

Withdrawal period. The withdrawal period will expire after 14 days from the day

  • in case of a service contract, except services provided in the field of accommodation for other than residential purposes, transport of goods, rental of motor vehicles, and catering and leisure services, where a certain date or period is contractually provided for the performance of a contract by the trader, of the conclusion of the contract

  • for contracts on the supply of digital content not delivered on a physical medium, of the conclusion of the contract.

To meet the withdrawal deadline, it is sufficient for the consumer to send his communication concerning his exercise of the right of withdrawal before the withdrawal period has expired.

Exercise of the right of withdrawal. To exercise the right of withdrawal, consumers must inform Reidev (Rei development GmbH, Nonntaler Hauptstraße 69, 5020 Salzburg, 0043 662 243121, of their decision to withdraw from a contract by an unequivocal statement (eg letter sent by post, fax or e-mail). Consumers may use the model withdrawal form below, but it is not mandatory.

Model withdrawal form. (If you want to withdraw from the contract, please complete this form and return it to us.)

Rei development GmbH

Nonntaler Hauptstrasse 69

5020 Salzburg

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) —

Ordered on (*)

Received on (*)

Name of consumer(s) —

Address of consumer(s) —

Signature of consumer(s) (only if this form is notified on paper) —

Date —

(*) Delete as appropriate!

Effects of withdrawal in case of services. If the consumer withdraws from a service contract and the trader has already commenced to perform the contract, the trader may charge an amount proportional to the contractually agreed total price and the service the trader has already provided until the withdrawal date to the consumer.

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